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Our Newsletter


Guarantee

We want our customers to be completely satisfied with our site and we strive to offer the seal-tv-rev-03.pnghighest in service and reliability. OrderTVMusic.com's Platinum Service Guarantee ensures that you will get the music you want, at the price you see; at the speed you want it. We'll have you coming back for more; and even reward you as a repeat customer if you sign up for our newsletter.

The following Platinum Service Guarantee tells you what you should expect from OrderTVMusic.com and what standards we hold ourselves to every day.

We guarantee the following:

1. A 30-day, money-back guarantee on all our products.

If you’re not satisfied and wish to return your product for any reason, you can do so in the first 30 days and get your money back (see our return details here). Simply shoot us an e-mail, give us a ring, or submit a return request on your own and we'll help you from there!

2. We will answer your questions at your convenience.

You can contact us regarding any question - contact us here. A representative will get back to you as soon as possible!

3. We treat you as a customer should be.

OrderTVMusic.com is all about customer service. We want you to enjoy shopping with us and get excited about the music/videos you're purchasing. Our team of specialists will help you with any inquiry, special request, or help you with your purchase by selecting the best fit for what you're looking for.

4. You'll have the most current and popular product choices always at a discount.

We are constantly researching to find the best and most unique product(s) to sell on our site and take in the extensive experience we'll adopt by offering it.  We take product knowledge very serious and our specialists can help you with any question or product; present or upcoming. If you've seen it on television, most likely we'll have it, sell it at a discount, and know all about it.

5. Getting your product at lightning fast speeds.

Receiving your product in a timely manner is just as important to us as the prices and customer service we provide. We'll always show accurate availability on all our 7-warehouses-icon-tvmusic-sidebar-01.pngproducts and stick to it. We have SEVEN warehouses across the country, standing by and ready to ship your product. We'll provide you with live shipping statuses, tracking numbers for the carrier our warehouse(s) choose are the fastest and FREE shipping on ALL orders over $100! 

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Every OrderTVMusic.com employee is dedicated to meeting the commitments above and to exceed your expectations as a customer. We are working very hard to serve you better and listen carefully to your feedback. 

This is our commitment to you.


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